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About Us

Director of Coaching
Market Research Officer
Information Systems Officer
Web Development Officer

 

Director of Coaching

About Capital Good Fund
Capital Good Fund (Good Fund) is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a non-profit, certified Community Development Financial Institution (CDFI), we offer low-income families one-on-one Financial & Health Coaching and personal loans of up to $15,000.

Responsibilities
The incoming Director of Coaching will work with the outgoing Director of Coaching for ten weeks learning departmental procedures and engaging with current program partners. After this transition period the incoming Director will have all the responsibilities associated with managing our financial coaching department and overseeing the successful completion of a randomized control trial. The success of our coaching programs depends upon the Director’s ability to market our curriculum to the community, build relationships with key stakeholders, and monitor spending against planned budgets. Tasks include but are not limited to:
• Manage Coaching Department operations including staffing and program management.
• Implement expansion plan designed to scale financial coaching outside of Rhode Island
• Build and maintain income-generating partnerships
• Manage service delivery and data collection for randomized control trial
• Work with the Systems Team to refine and expand the online Coaching Portal

You must:
• Possess a Bachelor’s Degree or equivalent experience
• Have at least 2 years of project management experience, preferably in the nonprofit sector
• Thrive in a start-up environment and learn quickly.
• Have experience working in low-income/distressed communities
• Be comfortable delivering presentations to partners and community members

Preferred background or experience:
• Fluency in Spanish
• Experience in financial services
• Background in social work or social services
• Experience engaging with community agencies in Rhode Island

Training and Compensation
The Director of Coaching will receive extensive training on all of Good Fund’s systems, policies and procedures, as well as on Good Fund’s products and services. The incoming Director of Coaching will work closely with the outgoing Director of Coaching for a ten week transition period.

This is a 40 hour/week, full-time, at-will position. Good Fund base salaries are determined by a fully transparent calculator. Upon hire the Director of Coaching will earn an annual salary of $40,384.57. In addition, he or she will receive a competitive benefits package that includes a bus pass, medical and dental insurance, a 401(k) retirement plan, five paid sick days, and fifteen days paid personal/vacation time in the first year on staff. Preferred start date is June 15, 2016.

How to Apply:
Please email a cover letter and resume to .(JavaScript must be enabled to view this email address), with “Director of Coaching” in the subject line.
Applications will be reviewed on a rolling basis.


 

Market Research Officer

Location: Providence, RI
Preferred Start Date: June 13, 2016

About The Capital Good Fund:
Capital Good Fund (Good Fund) is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a non-profit, certified Community Development Financial Institution (CDFI), we offer low-income families one-on-one Financial & Health Coaching and personal loans of $300 to $15,000.

Job Description/Responsibilities:
The Market Research Officer’s (MRO) primary goals are to increase client traffic and conversion rates through careful planning, experimentation, analysis, and problem solving. The MRO is responsible for collecting data on current and prospective client demographics, and working alongside the Director of Communications to implement and improve outreach strategies for these audiences. The MRO will perform qualitative and quantitative analysis of client outreach methods, offering summaries with key insights and recommendations. Lastly, the MRO will work with the Director of Communications to define and maintain a customer analytics program that accurately measures campaign performance, user engagement, and customer lifetime value.

About You:
We are looking for exceptional people. Capital Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must:
Have a Bachelor’s degree or equivalent experience in marketing, business, statistics, economics, or relevant technical discipline
Possess excellent problem-solving skills
Be a skilled researcher
Be able to intelligently design and conduct A/B tests, market research surveys, and focus groups
Have an acute eye for noticing trends and analyzing data
Be competent in building reports using Microsoft Excel or equivalent
Be flexible, resourceful, self-motivated, and able to work independently

Preferred Qualities:
Experience in digital marketing and use of Google Analytics
Project management experience
Professional experience in market research, including the planning and conducting of focus groups
Ability to learn new systems and software quickly (Salesforce CRM, Adobe Photoshop, others)
History of working with low-income/distressed communities

Training and Compensation:
The MRO will receive extensive training on all of Good Fund’s systems and loan products. Additionally, the MRO will be trained on how to pull reports using Salesforce CRM, Google Analytics, Robly Email Marketing, Jotform, and other systems.

This is a 40 hour/week, full-time, at-will position. The MRO will earn an annualized base salary of $36,000. In addition, the MRO will receive a competitive benefits package that includes a bus pass, medical and dental insurance, a 401(k) retirement plan, five paid sick days, and fifteen days paid personal/vacation time in the first year on staff.

Preferred start date is June 13, 2016.

How to Apply:
Please send a one-page cover letter and accompanying resume to .(JavaScript must be enabled to view this email address). Please address the following in your cover letter:
How can financial services help people move out of poverty?
What interests you the most about this position?


 

Information Systems Officer

Location: Providence, RI
Salary: $36,000 annually at 40 hours/week, $27,000 annually at 30 hours/week.
Start Date: May 31, 2016

About Capital Good Fund
Capital Good Fund (Good Fund) is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a non-profit, certified Community Development Financial Institution (CDFI), we offer low-income families one-on-one Financial & Health Coaching and personal loans of up to $15,000. The role of the Information Systems Officer is to serve as a member of our Systems Team and an administrator of our various Systems platforms.

Responsibilities:
• Manage and service inventory of company technology
• Review and maintain Systems security controls
• Administrate our core Systems platforms (Salesforce, Cloud Lending)
• Learn object-oriented programming to eventually do light development for our online client self-service portal (Magentrix)

About You:
We are looking for exceptional people. Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must be:
• A hands-on, forward thinker who anticipates potential issues before they arise
• A self-starter who wants to learn object-oriented programming and hone their skills through practical-use projects

Preferred background or experience
• Experience with debugging, troubleshooting, backups and recovery, or performance tuning
• Experience with working in unfamiliar development environments and taking direction from multiple sources
• Experience working on projects under pressure and with tight deadlines
• Experience with systems administration or back-end development

Training, and Compensation
The Information Systems Officer will receive extensive training on all of Good Fund’s Systems platforms, policies and procedures, as well as on Good Fund’s products and services. The Information Systems Officer will also work closely with experienced Systems staff until such time as he or she is proficient in the responsibilities of the role.

This is a full-time, at-will position. In addition, we offer a competitive benefits package that includes a bus pass, medical and dental insurance, a 401(k) retirement plan, five paid sick days, and fifteen days paid personal/vacation time in the first year on staff. Preferred start date is May 30, 2016.

How to Apply
Please email a cover letter and resume to .(JavaScript must be enabled to view this email address). Applications will be reviewed on a rolling basis.
In the cover letter please address the following topics:
• Describe your work history/relevant experience and where you currently are in your career.
• What interests you in this position and what do you think makes you the ideal candidate?
• Why are you interested in learning object-oriented programming?


 

Web Development Officer

About Capital Good Fund
Capital Good Fund (Good Fund) is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a non-profit, certified Community Development Financial Institution (CDFI), we offer low-income families one-on-one Financial & Health Coaching and personal loans of up to $15,000. The job of the Web Development Officer is to assess the strengths and weaknesses of our online user experiences, and improve them for clients, staff and supporters.

Responsibilities:
• Serve as an administrator and graphic designer of our online Client Portal
• Collaborate with other key staff members on the style and design of both existing and forthcoming Client Portal features
• Hold quarterly UX reviews with stakeholders from Lending and Coaching Teams
• Troubleshoot and resolve user issues on our various Systems platforms and applications
• Perform security checks and Systems-related onboarding and training of new staff

About You:
We are looking for exceptional people. Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must:
• be a self-starter with an impeccable eye for detail
• be expert in HTML/CSS, be familiar with Bootstrap
• be able to demonstrate a history of appealing and consistent design concepts applied to a variety of projects

Preferred background or experience
• 1-3 years of experience (or equivalent degree) in web design or related field
• Strong literacy in the Spanish language
• Proficiency in jQuery
• Experience with soliciting feedback on UI/UX, through testing and/or focus groups
• Experience working on projects under pressure and with tight deadlines

Training and Compensation
The Web Development Officer will receive extensive training on all of Good Fund’s systems, policies and procedures, as well as on Good Fund’s products and services. The Web Development Officer will also work closely with experienced systems staff until such time as he or she is proficient in the responsibilities of the role.

This is a 40 hour/week, full-time, exempt, at-will position. The Web Development Officer will earn an annual base salary of $36,000. In addition, he or she will receive a competitive benefits package that includes a bus pass, medical and dental insurance, a 401(k) retirement plan, and fifteen days paid time off in the first year on staff. Preferred start date is May 2, 2016.

How to Apply:
Please email a cover letter and resume to .(JavaScript must be enabled to view this email address)
Applications will be reviewed on a rolling basis.
In the cover letter please address the following topics:
• Describe your relevant experience and where you currently are in your career.
• Describe your most challenging project. Specify what made it challenging and how you overcame those challenges.
• What interests you in this position and what do you think makes you the ideal candidate?
• If not already clear in your resume, please describe your familiarity with specific, relevant software and coding languages.