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About Us


Web Development Officer
Credit Officer
Collections Officer

Web Development Officer


About Capital Good Fund
Capital Good Fund (Good Fund) is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a non-profit, certified Community Development Financial Institution (CDFI), we offer low-income families one-on-one Financial & Health Coaching and personal loans of up to $15,000. The job of the Web Development Officer is to assess the strengths and weaknesses of our online user experiences, and improve them for clients, staff and supporters.

Responsibilities:
• Serve as an administrator and graphic designer of our online Client Portal
• Collaborate with other key staff members on the style and design of both existing and forthcoming Client Portal features
• Hold quarterly UX reviews with stakeholders from Lending and Coaching Teams
• Troubleshoot and resolve user issues on our various Systems platforms and applications
• Perform security checks and Systems-related onboarding and training of new staff

About You:
We are looking for exceptional people. Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must:
• be a self-starter with an impeccable eye for detail
• be expert in HTML/CSS, be familiar with Bootstrap
• be able to demonstrate a history of appealing and consistent design concepts applied to a variety of projects

Preferred background or experience
• 1-3 years of experience (or equivalent degree) in web design or related field
• Strong literacy in the Spanish language
• Proficiency in jQuery
• Experience with soliciting feedback on UI/UX, through testing and/or focus groups
• Experience working on projects under pressure and with tight deadlines

Training and Compensation
The Web Development Officer will receive extensive training on all of Good Fund’s systems, policies and procedures, as well as on Good Fund’s products and services. The Web Development Officer will also work closely with experienced systems staff until such time as he or she is proficient in the responsibilities of the role.

This is a 40 hour/week, full-time, exempt, at-will position. The Web Development Officer will earn an annual base salary of $36,000. In addition, he or she will receive a competitive benefits package that includes a bus pass, medical and dental insurance, a 401(k) retirement plan, and fifteen days paid time off in the first year on staff. Preferred start date is May 2, 2016.

How to Apply:
Please email a cover letter and resume to .(JavaScript must be enabled to view this email address)
Applications will be reviewed on a rolling basis.
In the cover letter please address the following topics:
• Describe your relevant experience and where you currently are in your career.
• Describe your most challenging project. Specify what made it challenging and how you overcame those challenges.
• What interests you in this position and what do you think makes you the ideal candidate?
• If not already clear in your resume, please describe your familiarity with specific, relevant software and coding languages.


Credit Officer


About Capital Good Fund
Founded in 2009, Capital Good Fund is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a nonprofit, U.S. Treasury certified Community Development Financial Institution and member of the Opportunity Finance Network, we offer families living in poverty one-on- one Financial & Health Coaching, small personal loans from $300 to $2,000, and car loans up to $15,000. Since our founding, we have disbursed 1000 loans totaling over $1,000,000, graduated 1,000 people through our Coaching programs, and returned $1.9 million in tax refunds and credits to the community through 1,600 filed tax returns.

Job Description/Responsibilities:
The Credit Officer will position with a rapidly-growing, innovative, social change organization. The primary responsibility of the Credit Officer will be to ensure strong portfolio performance and social impact. In this role, the Credit Officer will:
- Evaluate applications for credit using underwriting criteria set by supervisor and CEO
- Propose improvements to underwriting criteria using data analysis
- Build and improve tools to streamline the evaluation process
- Report on various aspects of the program as needed
- Change lives!

About You
We are looking for exceptional people. Capital Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must:
- Be able to empathize with people of different backgrounds and in different situations
- Be detail and process oriented and extremely responsible
- Thrive in a start-up environment and learn quickly
- Be able to work independently and be a self-starter
- Be responsible and proactive in addressing and solving issues

Preferred Skills, Knowledge, and Abilities
- Experience in, or working knowledge of, financial services and consumer credit
- Ability to communicate in Spanish (native speakers highly preferred)
- Experience working in low-income/distressed communities
- Knowledge of statistics and experience of Excel, R, STATA, or similar tools

Training and Compensation
The Credit Officer will receive extensive training on all of Capital Good Fund’s systems and loan products, and the process for evaluating applications. Additionally, the Credit Officer will be trained on how to read a credit report, review bank statements, and review client data and account information. This is a full-time, forty-hour- per-week position. The Credit Officer will earn an annualized base salary of $36,000. In addition, the Credit Officer will receive a competitive benefits package that includes a cell phone, bus pass, medical and dental insurance and a 401(k) retirement plan. Preferred start date is May 2, 2016.

How to Apply
Please send a one-page cover letter and accompanying résumé to .(JavaScript must be enabled to view this email address). Please address the following in your cover letter:
- Describe a project where you analyzed information to improve a process or obtain meaningful insight. What tools and methods did you use?
- Why do you want to work for Capital Good Fund? What interests you the most about this position?


Collections Officer


About Capital Good Fund
Founded in 2009, Capital Good Fund is a social change organization whose mission is to provide equitable financial services that create pathways out of poverty. As a nonprofit, U.S. Treasury certified Community Development Financial Institution and member of the Opportunity Finance Network, we offer families living in poverty one-on- one Financial & Health Coaching, small personal loans from $300 to $2,000, and car loans up to $15,000. Since our founding, we have disbursed 1000 loans totaling over $1,000,000, graduated 1,000 people through our Coaching programs, and returned $1.9 million in tax refunds and credits to the community through 1,600 filed tax returns.

Job Description/Responsibilities:
The Collections Officer’s role in the organization is to follow through on collections processes and practices set by the organization, while helping clients finish Capital Good Fund’s loan program successfully. The Collections Officer will perform a variety of duties, including:
- Service loan accounts and work with existing borrowers to meet goals, including those around social impact
- Manage borrowers’ repayment progress and report on collection activity
- Improve the collections process with industry best practices
- Check-in with borrowers to periodically survey changes in family, finance, and health

About You
We are looking for exceptional people. Capital Good Fund employees are passionate, motivated and committed to using financial services to transform the lives of people living in poverty.

You must:
- Possess excellent communication skills in English and Spanish
- Be able to empathize with people of different backgrounds
- Be detail and process oriented and extremely responsible
- Thrive in a start-up environment and learn quickly
- Be able to work independently and be a self-starter
- Be responsible and proactive in addressing and solving issues

Preferred Skills and Background
- Experience in, or understanding of, financial services and consumer debt and credit
- Experience working in low-income/distressed communities
- Knowledge of applicable laws and regulations (FACTA, FCDPA, etc.)

Training and Compensation
The Collections Officer will receive extensive training on all of Good Fund’s systems and loan products. Additionally, the Collections Officer will be trained on how to read a credit report and review bank statements, as well as other documentation. This is a full-time, forty hours per week position. The Collections Officer will earn an annualized base salary of $36,000. In addition, the Loan Officer will receive a competitive benefits package that includes a cell phone, bus pass, medical and dental insurance and a 401(k) retirement plan. Preferred start date is May 2, 2016.

How to Apply
Please send a one-page cover letter and accompanying résumé to .(JavaScript must be enabled to view this email address).
Please address the following in your cover letter:
- What is the most challenging aspect of collections work?
- Why do you want to work for Capital Good Fund? What interests you the most about this position?